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Terms and conditions applying to reservations and cancellations

  • Cancellations and modifications should be made within a minimum of 7 days prior to the first day of the booking.
  • In the case of overdue cancellation, each night of the booking has a 7 day minimum cancellation limit; nights cancelled in excess of this limit are subject to 100% cancellation charge.
  • In case of no-show, a charge will be made for 100% of the stay (with a maximum of 7 days.)
  • Children under six stay free of charge and share their parents´ room.
  • Chilean nationals and foreigners with residency in Chile should pay according to our rates published in pesos with VAT included
  • According to Chilean tax franchise legislation, foreign tourists (non-residents) are exempt from paying VAT in hotels as long as they pay in US dollars.  (In this case the dollar rate is applicable.)
  • The hotel accepts cash and travelers cheques as well as credit cards (Visa, Mastercard, American Express) and debit card Redbank.